Third-party outage causing Alipay, Wechat Pay, PayMe and PIX payment failures — Airwallex Incident Timeline & Status

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Airwallex Status

Third-party outage causing Alipay, Wechat Pay, PayMe and PIX payment failures

Started

Oct 9, 12:32 AM UTC

Resolved

Oct 9, 2:05 AM UTC

Duration

1 hr 32 min

Resolvedminor impactVendor link

Affected:Payments

Update timeline

ResolvedOct 9, 2:05 AM

Between 23:04 UTC on 8 October 2026 and 01:30 UTC on 9 October 2026, we observed an issue external to Airwallex impacting Alipay, Wechat Pay, PayMe and PIX in HK. The issue is resolved and all affected systems are restored to full functionality.

IdentifiedOct 9, 12:48 AM

We are continuing to work on a fix for this issue.

IdentifiedOct 9, 12:35 AM

As of 8 October 2026 23:04 UTC, we have identified that the service disruption affecting Alipay, Wechat Pay, PayMe and PIX in HK is due to an issue external to Airwallex. We will provide updates as more information becomes available.

InvestigatingOct 9, 12:32 AM

As of 8 October 2026 23:04 UTC, we have observed an issue affecting Alipay, Wechat Pay, PayMe and PIX payment processing in Hong Kong. Some transactions may fail or experience delays.