Few users are facing issue in accessing airmeet platform
Started
Resolved
Duration
3 hrs 44 min
Affected:AppleBoothsCaptionsChatsDashboardsEmail notificationEvent Creation & UpdationEventbriteFacebookFacebook PixelGoogleGoogle Tag ManagerHome PageHubspotLanguage translationLinkedInLive SessionsMailchimpMarketoOTPPicture in Picture (PIP)PollsPre-recorded VideosPublic APIsQ&ARTMP SessionsRecordingsRegistrationsReportsSSOSalesforceSocial LoungeSpeed NetworkingTeam ManagementTicketing and PaymentsZapierlarge call
Update timeline
Resolved
The incident has been resolved
Monitoring
We will continue monitoring for sometime.
Identified
We have identified the issue. All affected users are from one of the indian ISP, Reliance Jio. We can see a drop in error rate and users are able access the platform now.
Investigating
Few users have reported observing issue while accessing our platform. We are investigating.