Outbound calls from mobile Spanish numbers reaching an audio message.
Update timeline
Resolved
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance.
Monitoring
We have mitigated the impact by changing the carrier route. We continue monitoring.
Identified
The issue seems to be caused by one of the local carrier routes. We are taking mitigation actions.
Investigating
We are currently investigating an issue where some customers calling from mobile Spanish numbers are reaching an audio message.