Aircall Status
Outbound calls from mobile Spanish numbers reaching an audio message.

Started

Resolved

Duration

35 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance.

Monitoring

We have mitigated the impact by changing the carrier route. We continue monitoring.

Identified

The issue seems to be caused by one of the local carrier routes. We are taking mitigation actions.

Investigating

We are currently investigating an issue where some customers calling from mobile Spanish numbers are reaching an audio message.