Public - Agero and Swoop Status

Official pageUpdated
Operational
All systems are operating normally. No issues detected.

System status

View historical uptime →
Accident Management APIs
AM Dashboard
SFTP Service
100.00% uptime
90 days ago100.00% uptimeToday
Swoop Production - North America
Swoop Staging - North America
Agero Dashboard
Agero Rider
Agero Support
Agero University
RSAHelp.com
RSA API
Star2
www.agero.com
Integration Services
Case Platform
Auto Dispatch
Touchless
C1 Conversations (agent chat)
Mobile Web Visual Transfer - ETA
Mobile Web Visual Transfer - High Volume
NICE
Speech IVR Flow Dead Air
Speech IVR Online
Visual IVR Online
Voice Services

Incident overview

Total incidents

5

Active now

0

Resolved

5

Avg. resolution

2h 22m

Recent incidents

View all →

Intermittent Swoop Roadside Platform Outage

major

Issue detected - Sigma Computing (affecting Swoop reporting)

minor

Issue detected - AWS West 2 Region

minor

Issue detected - Swoop Error with Saving Data in Jobs

minor

Issue Detected and Resolved - Swoop 502 errors

none

Frequently asked questions

Is Public - Agero and Swoop down right now?

Public - Agero and Swoop is currently operational. DevHelm monitors Public - Agero and Swoop's official status page continuously and updates this page every 5 minutes.

What is Public - Agero and Swoop's current uptime?

Public - Agero and Swoop has a measured 30-day uptime of 100.00%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 100.00%. These figures are computed from Public - Agero and Swoop's official status page data.

How many incidents has Public - Agero and Swoop had recently?

Public - Agero and Swoop has experienced 5 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 2h 22m. All incidents are currently resolved.

What components does Public - Agero and Swoop monitor?

DevHelm tracks 25 individual components for Public - Agero and Swoop, including Accident Management APIs, AM Dashboard, SFTP Service, Swoop Production - North America, Swoop Staging - North America, and 20 more. Each component has its own status and 90-day uptime history shown above.

How can I get notified about Public - Agero and Swoop outages?

You can subscribe to Public - Agero and Swoop's incident feed via Atom/RSS at devhelm.io/status/agero/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add Public - Agero and Swoop as a dependency in your DevHelm workspace.

About Public - Agero and Swoop status monitoring

This page provides real-time operational status for Public - Agero and Swoop, powered by DevHelm's continuous monitoring infrastructure. We track Public - Agero and Swoop's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.

Public - Agero and Swoop status data is refreshed every 5 minutes. We currently track 25 individual components, each with its own operational status and 90-day uptime history.

Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.

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