Brief Stripe Connectivity Issue — AdvicePay Incident Timeline & Status

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AdvicePay Status

Brief Stripe Connectivity Issue

Started

Oct 23, 4:26 PM UTC

Resolved

Oct 23, 8:01 PM UTC

Duration

3 hrs 35 min

Resolvedmajor impactVendor link

Affected:API Web Portal

Update timeline

ResolvedOct 23, 8:01 PM

This incident is resolved.

MonitoringOct 23, 4:26 PM

From 9:41AM MDT to 9:55AM MDT, we had a brief issue that affected connectivity between the AdvicePay application and our backing Stripe instance. This issue has been resolved and we are investigating the impact.