AdvancedMD Single Sign-On Waystar Unavailable — AdvancedMD Incident Timeline & Status

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AdvancedMD Status

AdvancedMD Single Sign-On Waystar Unavailable

Started

Sep 18, 1:14 PM UTC

Resolved

Sep 18, 2:00 PM UTC

Duration

46 minutes

Resolvedcritical impactVendor link

Affected:Waystar Portal Single Sign-On (SSO)

Update timeline

ResolvedSep 18, 2:00 PM

This incident has been resolved.

IdentifiedSep 18, 1:52 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 18, 1:45 PM

We are continuing to investigate this issue.

InvestigatingSep 18, 1:14 PM

We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.