Authentication Issue Affecting Logins — AdvancedMD Incident Timeline & Status

Try DevHelm Uptime

AdvancedMD Status

Authentication Issue Affecting Logins

Started

Sep 18, 12:48 AM UTC

Resolved

Sep 18, 2:28 AM UTC

Duration

1 hr 39 min

Resolvedcritical impactVendor link

Affected:Electronic Health Records (EHR)Practice Management (PM)

Update timeline

ResolvedSep 18, 2:28 AM

This incident has been resolved.

MonitoringSep 18, 2:14 AM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 18, 1:46 AM

We are continuing to investigate this issue.

InvestigatingSep 18, 12:48 AM

We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.