Addigy Status
Issue affecting Apple Push Notification service (APNs) certificates

Started

Resolved

Duration

52 minutes

ResolvedVendor link

Update timeline

Resolved

This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.

Identified

We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error. We have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only. If you are blocked by this, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as the fix is confirmed.

Issue affecting Apple Push Notification service (APNs) certificates — Addigy Incident Timeline & Status — DevHelm