Acuity Scheduling Status
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update

Started

Resolved

Duration

3 days

Resolvedmajor impactVendor link

Update timeline

Resolved

Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.

Identified

We are continuing to work on a fix for this issue.

Identified

We are continuing to work on a fix for this issue.

Identified

The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square. Recommendation is still to avoid iOS 27 until a fix can be deployed. Android users remain unaffected.

Investigating

We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

Investigating

Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.