Slow sending on SMS campaigns — ActiveTrail Incident Timeline & Status

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ActiveTrail Status

Slow sending on SMS campaigns

Started

Nov 26, 11:56 AM UTC

Resolved

Nov 26, 3:40 PM UTC

Duration

3 hrs 43 min

Resolvedminor impactVendor link

Affected:Sending

Update timeline

ResolvedNov 26, 3:40 PM

The slowness on SMS sending has been resolved, all SMS messages has been sent successfuly. No data was lost and all messages are being sent with no issues.

InvestigatingNov 26, 11:56 AM

We are currently checking an issue that's affecting the speed in which the SMS are being sent. The issue does not affect the SMS data and content, meaning nothing will be lost and all SMS messages will be sent when this issue will be fixed. Estimated time to fix - 1 hour.