Transactional Email Failures
Update timeline
Resolved
This incident has been resolved.
Monitoring
The backlogged messages are rapidly catching up. We expect full resolution within 20 minutes.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and the backlogged messages have started to send. Engineering is working to expedite the catch up.
Investigating
Transactional email is currently failing to send. Engineering is investigating the root cause now and will report updates every 20 minutes.