Started
Resolved
Duration
30 minutes
Update timeline
The Product Team has released a fix, and this issue is now resolved. If you're still unable to see your navigation bar, log out, clear your cache, and log back into Actionstep. If that doesn't resolve it, please contact support here: https://support.actionstep.com/hc/en-us/requests/new
We've identified the root cause of the navigation bar issue and our team is now building a fix.
The workaround posted previously, disabling the new UI, does not resolve the issue for all affected users. Our team is actively working on a fix. We'll post again as soon as we have one, or with a new workaround in the meantime.
Some users are seeing their Practice Management navigation bar disappear when the new User Interface (UI) is enabled. Our team is currently investigating. Workaround: Disabling the new UI resolves this in the meantime. To turn it off, have an administrator follow these steps in your Actionstep system: 1. Admin 2. General Settings 3. Feature Preview 4. Global Header Redesign > toggle to OFF 5. Save We'll post an update here once a fix is in place.