The second fix has been rolled out, and the slowness and login issues in Legal Accounting are now resolved for all firms. We’ve been monitoring the system and performance is back to normal. Thank you for your patience while we worked through this. If you’re still having any trouble, please contact our support team: https://support.soluno.legal/hc/en-us/requests/new

While the earlier fix resolved the issue for many users, some firms are still experiencing slowness within Legal Accounting. Our development team has tracked down what’s still causing the problem for these firms and is now putting a second fix in place. We know this is disrupting your work, and we’re treating it as a top priority. We’ll keep this page updated as we make progress, and if your firm is affected and needs help in the meantime, please contact our support team: https://support.soluno.legal/hc/en-us/requests/new

Some firms are still seeing slowness and login issues in Legal Accounting. Our development team is putting another fix in place

We’ve put a fix in place for the slowness and login issues in Legal Accounting and are monitoring to make sure everything stays stable. If you are still experiencing issues, please clear your Legal Accounting cache.

We’ve put a fix in place for the slowness and login issues in Legal Accounting and are watching to make sure everything stays stable. We’ll post an update once we’ve confirmed the issue is fully resolved.

We’ve found the cause of the slowness and login issues in Legal Accounting, and our development team is working on a fix

Some Legal Accounting users are seeing slow performance and may have trouble logging in. Our product team is looking into the cause now. We’ll post updates here as we learn more, and we’re sorry for the disruption.