Unexpected outage — Ableton Incident Timeline & Status

Unexpected outage

Started

Aug 19, 7:12 PM UTC

Resolved

Aug 20, 2:25 PM UTC

Duration

19 hrs 13 min

Resolvedcritical impactVendor link

Update timeline

ResolvedAug 20, 2:25 PM

This incident has been resolved.

MonitoringAug 20, 3:50 AM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 20, 3:24 AM

Root cause of the failure is identified

InvestigatingAug 19, 7:36 PM

We are continuing to investigate this issue.

InvestigatingAug 19, 7:12 PM

We are currently investigating this issue.