We have identified that the slow processing in Vantage US is caused by storage performance issues with our cloud provider, and we are working with the provider to resolve them. Error rates have been falling steadily over the past few days. We expect further improvement each day and a full resolution over the coming days. Until then, some customers may still see slower processing or occasional errors.

We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.