This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are investigating an issue affecting multiple FlexiCapture Cloud customers. Affected customers may see “License has expired or has been deleted” in the Administration and Monitoring console, or a “No License” error. This may prevent document ingestion and other production work. Our teams are investigating with high priority. We will share an update as soon as we have confirmed information about the cause or recovery.