Timeouts for US processing 10/22/26 — Shift4 Incident Timeline & Status

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Shift4 Status

Timeouts for US processing 10/22/26

Started

Oct 22, 10:29 AM UTC

Resolved

Oct 22, 11:58 AM UTC

Duration

1 hr 28 min

Resolvedminor impactVendor link

Affected:Shift4 Dine POS - US Shift4 One Shift4 Venue Payments (US)TSYS eCommerce

Update timeline

ResolvedOct 22, 11:58 AM

The incident has been resolved.

MonitoringOct 22, 11:02 AM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 22, 10:29 AM

<b>Incident:</b> Shift4 is aware an issue affecting payment processing for some of our US customers. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.