Shift4 Venue - DataNow Reporting Performance - ARA/West Coast Only — Shift4 Incident Timeline & Status

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Shift4 Status

Shift4 Venue - DataNow Reporting Performance - ARA/West Coast Only

Started

Oct 16, 6:38 PM UTC

Resolved

Oct 16, 9:10 PM UTC

Duration

2 hrs 31 min

Resolvedminor impactVendor link

Affected:Shift4 Venue Data Now

Update timeline

ResolvedOct 16, 9:10 PM

The incident has been resolved.

IdentifiedOct 16, 6:38 PM

<b>Incident:</b> Shift4 is aware that ARA ecosystem clients in the West Coast may be experiencing a reporting query delay when accessing historical data through DataNow. Our engineers have identified the cause and are working to resolve this issue.