Focus POS Platform Service Impact — Shift4 Incident Timeline & Status

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Shift4 Status

Focus POS Platform Service Impact

Started

Sep 28, 1:53 PM UTC

Resolved

Sep 28, 4:00 PM UTC

Duration

2 hrs 7 min

Resolvedminor impactVendor link

Affected:Shift4 Dine BI Reporting

Update timeline

ResolvedSep 28, 4:00 PM

The incident has been resolved.

IdentifiedSep 28, 1:53 PM

<b>Incident:</b> Shift4 has identified an issue with our Focus POS Platform, affecting online reporting, Mobile App, Loyalty/ Gift Card processing, and online ordering. In-store reporting can be used to view reports during this time. We apologize for any inconvenience.