Delays processing messages — 2Chat Incident Timeline & Status — DevHelm

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Delays processing messages

Started

Oct 9, 6:25 PM UTC

Resolved

Oct 9, 7:26 PM UTC

Duration

1 hr

Resolvedminor impactVendor link

Affected:Message Queue Service Webhooks Service

Update timeline

ResolvedOct 9, 7:26 PM

This incident has been resolved.

MonitoringOct 9, 6:51 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 9, 6:25 PM

We have identified an issue with message queue processing that is causing delays between 1 and 10 minutes for webhooks and flows to be triggered.