Networking issue — 2Chat Incident Timeline & Status

Try DevHelm Uptime

2Chat Status

Networking issue

Started

Oct 1, 9:10 AM UTC

Resolved

Oct 1, 11:27 AM UTC

Duration

2 hrs 16 min

Resolvedminor impactVendor link

Affected:Chat Service WhatsApp Connectivity Service

Update timeline

ResolvedOct 1, 11:27 AM

This incident has been resolved.

MonitoringOct 1, 10:54 AM

We are continuing to monitor for any further issues.

MonitoringOct 1, 10:43 AM

Our underlying provider has restored connectivity in the affected networking components, and connections are gradually going back to operational status.

IdentifiedOct 1, 9:48 AM

We are continuing to work on a fix for this issue.

IdentifiedOct 1, 9:10 AM

One of our suppliers is experiencing an incident with their routing switches that is affecting part of the service. Some WhatsApp connections are being affected.