17hats Status
Delays in background processing

Started

Ongoing

—

Duration

20 days

Monitoringminor impactVendor link
Affected:Web App

Update timeline

Monitoring

Background processing performance has improved after we increased capacity to address a backlog. Workflows, email processing, and other automated actions should now complete more promptly. We’re monitoring recovery and continuing work to prevent these delays from recurring.

Investigating

We’re investigating delays in background processing that may affect workflows, email processing, calendar syncing, and other automated actions. Some actions may take longer than usual to complete or appear in your account. We’ve increased processing capacity and are working to reduce the delays. We’ll provide another update as we learn more.