12twenty Status
Email Delivery Issues

Started

Resolved

Duration

12 hrs 9 min

Resolvedminor impactVendor link

Update timeline

Resolved

The issue impacting our email delivery service has now been fully resolved. Our provider, SendGrid, has restored normal operations, and all queued emails have been successfully sent. We apologize for any disruption this may have caused and appreciate your patience throughout the incident.

Identified

We are currently awaiting an update from our email service provider, SendGrid, as they work to resolve the issue impacting our email service. No emails have been lost during this incident, and all queued emails will be sent once the issue is fully resolved by SendGrid.

Identified

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Identified

We are currently experiencing an issue with our email delivery system. Emails are not being delivered as expected. Our team has been made aware of the problem and is actively investigating the root cause.